Privacy policy

Privacy Policy

Last Updated: September 30, 2026

At MEHR MUSE, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the circumstances in which it may be shared when you visit or shop through our website.

1. Information We May Collect

When you place an order, contact us, or interact with our website, we may collect information such as:

  • Full name

  • Delivery address

  • Email address

  • Phone or WhatsApp number

  • Order details

  • Payment-related information necessary to process your order

  • Information you provide when contacting customer support

  • Website usage information, where collected through Shopify or other services

We only request information that is reasonably necessary for operating our store, processing orders, communicating with customers, and providing our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Arrange delivery of your purchases

  • Contact you regarding your order

  • Respond to customer-service inquiries

  • Process returns and exchanges

  • Provide order updates

  • Prevent fraud or misuse

  • Improve our website and customer experience

  • Comply with applicable legal or regulatory requirements

We may also use information for marketing communications where permitted and where you have provided the appropriate consent or where otherwise permitted by applicable law.

3. Payment Information

Payments may be processed through third-party payment providers.

MEHR MUSE does not intend to store complete payment-card information on its own systems where payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Sharing Information

We may share necessary information with trusted service providers when required to operate our store, including:

  • Delivery and courier companies

  • Payment providers

  • Shopify and technology providers

  • Website or analytics service providers

  • Customer-support providers

We do not sell your personal information as a business practice.

We may also disclose information where required by applicable law, legal process, court order, or a lawful request from a competent authority.

5. Delivery Information

When you place an order, we may provide necessary information such as your name, phone number, and delivery address to the relevant courier or delivery provider so that your order can be delivered.

6. Cookies & Website Technologies

Our website may use cookies or similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve the shopping experience.

Some technologies may be provided by Shopify or third-party service providers.

You may be able to control certain cookies through your browser settings. Disabling some cookies may affect the functionality of parts of the website.

7. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer service, record keeping, fraud prevention, and legal or regulatory requirements.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

9. Your Choices

Depending on applicable law and the circumstances, you may contact us to ask about the personal information we hold about you or to request correction of inaccurate information.

You may also contact us regarding marketing communications if you no longer wish to receive them.

To make a privacy-related request, contact:

mehrmuse28@gmail.com

10. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, payment providers, or other services.

Those third parties operate independently and may have their own privacy policies. MEHR MUSE is not responsible for the privacy practices of third-party websites.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children for marketing purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle personal information, please contact:

MEHR MUSE
Email: mehrmuse28@gmail.com
WhatsApp: +92 336 6866678

A TOUCH OF MEHR ✨